Full-Time Receptionist/Outbound Call Representative

FULL-TIME RECEPTIONIST/OUTBOUND CALL REPRESENTATIVE

Location: BOSTON

POSITION SUMMARY

We are looking for business professionals that are Licensed Estheticians and have experience in a call center environment to work as a receptionist at our busy Boston location. This person will be highly organized and a self-motivator responsible for but not limited to greeting all patients and prospective patients, knowledgeably answering questions regarding procedures and services, scheduling appointments and consultations, and maintaining a clean and welcoming environment.

The Full-Time Receptionist/Outbound Call Representative is responsible for:

  • Welcoming patients by greeting them, offering refreshments and providing appropriate paperwork, notifies staff of their arrival
  • Changing rooms over between services, maintaining a clean environment.
  • Answering incoming calls, scheduling appointments and consultations
  • Following Skin MD procedures and protocols, using client management system to log contacts and patient communication
  • High Volume outbound calls to prospective patients to schedule consultations, experience in a call center environment preferred!
  • Pulling/filing patient charts and creating charts for new patients
  • Confirmation calls for all appointments
  • Assisting management team with daily tasks and any other directives needed
  • Ordering office and medical supplies

SKILLS & QUALIFICATIONS

  • Esthetic License
  • Call Center Experience
  • Telephone Skills
  • Verbal Communication
  • Microsoft Office Skills
  • Listening
  • Professionalism
  • Customer Focus
  • Organization
  • Works well in fast pace environment
  • Phone Skills
  • Supply Management
  • Esthetic Knowledge
  • Works well with others
  • Experience in medical industry

If you are interested in joining a company that values its employees and encourages job ownership in a supportive environment, please apply today! To learn more about SKIN MD and our services please visit us at www.skinmd1.com

Job Type: Full-time

Job Location: Boston, MA

WHAT SKINMD CLIENTS ARE

SAYING ABOUT THEIR RESULTS

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